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    FAQ

    General

    How do I incorporate Botanical C Drops in my skincare routine?

    The Botanical C Drops was created to be the only product you need to protect, moisturize and nourish your skin in the morning skincare routine. Apply 5 drops on face, neck, decolletage and back of your hands. Face must be damp wet. Better results once applied after cleansed face and massage in upwards directions. For face apply 3 drops only.

    How do I incorporate Botanical R Drops in my skincare routine?

    Botanical R Drops was created to repair the skin while you rest, and it is a collagen booster serum with plant-based retinol, and you can use in your night skincare routine. Apply 5 drops on face, neck, decolletage and back of your hands. Face must be damp wet. Better results once applied after cleansed face and massage in upwards directions. For face apply 3 drops only.

    How long will a bottle of serum last?

    Approximately a bottle of serum will last 16 weeks (about 4 months) with AM or PM application.

    Is Botanical C Drops and/or Botanical R Drops safe to use during pregnancy?  

    We highly recommend you to consult your doctor when using a skincare product. All the ingredients are used in an appropriate dose for safety topical application.

    Are Passoni Skincare products vegan?

    Yes. Botanical C Drops and Botanical R Drops are vegan-friendly.

    Shipping & Returns

    What are my shipping options?

    We are happy to ship orders same day or next day. Complimentary shipping in ALL USA orders with samples.

    Will I receive a tracking number with my order? 

    Yes. You will receive an email containing tracking information once your order ships. 

    How do I contact customer service about my order?

    Please send an email to info@passoniskincare.com

    What is your Return Policy?

    Due to the nature of our business we do not offer exchanges or returns. We recommend you to send an email to info@passoniskincare.com prior to ordering to discuss your skin’s needs to avoid any issue.

    Damaged Shipments

    Please inspect your order when arrives and if there is any damage occurred to the item (s) in your shipment please contact info@passoniskincare.com within 48 hours with pictures of broken item (s) and a copy of your receipt and we will take care of it.

    Do you ship internationally?

    No. Unfortunately, we are unable to ship orders internationally at this time.

    Need more info?

    Contact Us

    Customer care and general inquiries. Please email us at info@passoniskincare.com

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